For customer service, reach us at 866-942-3551 or customerservice@mattressfirm.com.

Corporate Office 
5815 Gulf Freeway
Houston, Texas 77023
(713) 923-1090

For questions regarding mattressfirm.com online store, please contact the Mattress Firm eStore at 866 MAT-FIRM (866-628-3476) or estore@mattressfirm.com.

Warranty Claims

Atlanta, GA Austin, TX Baton Rouge, LA Charleston, SC Charlotte, NC Columbus, OH Dallas, TX Greenville, SC Greensboro, NC Houston, TX Jacksonville, FL Las Vegas, NV

Memphis, TN Miami, FL Naples, FL Nashville, TN New Orleans, LA Oklahoma City, OK Orlando, FL Phoenix, AZ Raleigh, NC Tampa, FL San Antonio, TX St. Louis, MO

For warranty services for the above locations please complete the "Warranty Service Form" and fax to 866-308-4089 or email to customerservice@mattressfirm.com with a copy of your receipt. If you would like to mail us a letter, please use the address for their corresponding markets.

For customer service & warranty claims in all other areas, please find the location below closest to where your purchase was made.

Albuquerque, NM (505) 344-9779 4370 Alexander Blvd., Ste. D Albuquerque, NM 87107 Mr.Cronick@gmail.com	Ft. Wayne, IN (419) 814-2200 5555 Monroe St. Sylvania, IN 43560
Buffalo, NY (716) 626-0618 Fax: (716) 626-6354  4691 Transit Rd. Williamsville, NY 14221 tom.balch@mattressfirm.com	Kansas City, KS/MO 15245 W. 119th St. Olathe, KS 66062 Thomas.hensley@mattressfirm.com
Cincinnati, OH (513) 922-6979  5555 Glenway Ave.  Cincinnati, OH 45238 pam.martin@mattressfirm.com	McAllen, TX (959) 992-9004 1308 E. US Expressway 83 McAllen, TX 78504 james.perez@mattressfirm.com
Corpus Christi, TX (361) 992-3480 5425 SPID #178-P Corpus Christi, TX 78411 james.perez@mattressfirm.com	Indianapolis, IN   (317) 849-8037 Fax: (317) 849-8053 8369 Castleton Corner Dr.  Indianapolis, IN 46250  rod.lewis@mattressfirm.com
Denver, CO (720) 365-7617  2475 W. 4th Ave. Denver, CO 80223 jbillinger@mattressfirmcolorado.com	Toledo, OH (419) 814-2200 5555 Monroe St. Toledo, OH 43560 george.dudek@mattressfirm.com
El Paso, TX (915) 490-5236 (915) 490-3278 8370 Burnham Rd., Ste. #300 El Paso, TX 79907 boobeltran4@hotmail.com	Wichita, KS (720) 365-7617  6836 West Kellogg Wichita, KS 67209 jason.hepola@mattressfirm.com

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