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Shop
Compare Mattresses
Mattresses
Accessories
Headboards and Footboards
Sale
Weekly Ad
Clearance
Learn About Sleep
FAQs
Sleep Tips
Shopping Guide
What's Your Comfort?
Why Mattress Firm
Testimonials
Red Carpet Delivery
Sleep Experts
About Us
Careers
Franchise Opportunities
Contact Us
What to expect with your new mattress
You have purchased your new mattress but still have some questions?
Mattress Firm answers many of those commonly asked questions about your new mattress.
Customer service FAQs
At Mattress Firm, we are committed to helping you find the right sleep solution to fit your individual needs. You will find a warm comfortable shopping experience with highly trained and knowledgeable associates to assist you in the process. Our commitment is your success. To that end, our pledge to you... "We believe you deserve the Best Price, Best Service, Best Warranty and The Right to Sleep on it Tonight. It's that EASY." - Gary Fazio, CEO
We are committed to servicing your needs before, during and after your purchase.
Sleep experts
Mattress Firm's people truly set us apart from everyone else.
Our store professionals are trained to make your experience as easy and stress-free as possible.
Warranty questions
What does the warranty cover? What is not covered under the warranty?
Mattress Firm answers these questions, and more, about your warranty.
Contact us
If you have compliments, questions or concerns regarding your experience with Mattress Firm and would like to contact us, we want to hear from you.
Here you will find our contact information so that we may continue our commitment of service to you.